On Wix, you don't need Velo or a single line of code to run ChilliPopup. The free ChilliPopup app injects the pixel for you — you just paste your Workspace ID and publish. This guide covers the recommended app method, plus a manual option for plans that support Custom Code.
Key Takeaways
- Use the free app. Install ChilliPopup from its install link — no Velo, no Custom Code editing.
- Paste your Workspace ID once. That's the only value the app needs to connect your site to your workspace.
- One connection, all content. Every published popup, form, survey and quiz shows automatically after that.
- Test on your live site. The pixel only runs on your published Wix site, not inside the editor preview.
Method 1 — The ChilliPopup Wix app (recommended)
Four short steps and you're live. This is the no-code path most Wix users should take.
Install the ChilliPopup Wix app
Open the ChilliPopup install link, click Add to Site, and choose the Wix site you want popups on. Wix installs the app and opens its settings page automatically.
Copy your Workspace ID
In your ChilliPopup dashboard, open the Installation Code screen and select Wix. You'll see your Workspace ID with a Copy button — copy it.
Paste the ID into the app and activate
Back in your Wix dashboard, go to Apps → Manage Apps → ChilliPopup (or click Open Dashboard if you're still on the install screen). Paste your Workspace ID into the field and click Activate ChilliPopup. The app now injects the ChilliPopup pixel into every page of your site.
Publish your content and verify
In ChilliPopup, set the popup or form you want to show to Published. Open your live, published Wix site (not the editor preview) and confirm it appears. The ChilliPopup app now shows a green Active badge with your Workspace ID saved.
You're done. Add or edit popups anytime in the ChilliPopup dashboard — the app keeps the connection, so new content appears on your Wix site automatically.
Method 2 — Add the script manually with Custom Code
If your Wix plan includes Custom Code (Settings → Custom Code, available on some Premium plans) and you'd rather add the script yourself, grab the standard ChilliPopup snippet from the dashboard's Installation Code → Any website tab — it looks like this:
<script id="chillipopup-pixel"
src="https://player.chillipopup.com/javascript/pixel.js?id=YOUR_WORKSPACE_ID"
data-api="https://api.chillipopup.com"
async="true"></script>In your Wix dashboard, go to Settings → Custom Code, click Add Custom Code, paste the snippet, set it to load on All pages in the Head, and save.
Don't add it twice. Use either the app or Custom Code — not both. Loading the pixel twice can cause a popup to be counted or rendered twice.
Troubleshooting on Wix
The popup isn't showing
Make sure the popup is Published in ChilliPopup (drafts never serve), the app shows a green Active badge with the correct Workspace ID saved, and the popup's display rule has actually triggered.
It works in the editor but not on my live site (or vice versa)
The ChilliPopup pixel only runs on your published Wix site — the Wix editor's live preview doesn't load third-party app scripts the same way. Publish your site, then test the real URL.
Nothing changed after activating
Reload in an incognito window. If you use an ad-blocking or privacy browser extension, disable it while testing — it can hide the popup on your machine only.
Related install guides
Frequently asked questions
Is the ChilliPopup Wix app free to install?
Yes. The ChilliPopup Wix app is free to install. It simply connects your site to your ChilliPopup workspace using your Workspace ID — your plan is managed in ChilliPopup, where the Starter plan covers up to 1,000 visitors a month and includes a 14-day free trial.
Do I need to edit my site's code or use Velo?
No. The app injects the ChilliPopup pixel for you, so you never touch Velo, Custom Code or your site's HTML. You only paste your Workspace ID into the app's dashboard page once.
Where do I find my Workspace ID?
In your ChilliPopup dashboard, open the Installation Code screen and choose Wix. Your Workspace ID is shown there with a Copy button. Paste that value into the ChilliPopup app's dashboard page in Wix.
Can I install ChilliPopup on Wix without the app?
If your Wix plan includes Custom Code (Settings → Custom Code / Advanced), you can paste the standard ChilliPopup script there instead. The dedicated app is the easiest, no-code option and works on any Wix plan.
My popup is not showing on Wix. Why?
Check that the popup is Published in ChilliPopup (drafts are never served), that the app shows an Active badge with the correct Workspace ID saved, and that you are testing on your live published site rather than the Wix editor preview. Also test in an incognito window with ad blockers disabled.